Frequently Asked Questions

Product

How do I know if the cover will fit on my garbage bin?

MisterBin comes in 3 sizes, designed to fit most US garbage bin sizes up to 98 gallons. Please refer to our sizing table on the product page, or send us a picture of your trash bins if you are unsure.


Is MisterBin durable and weather resistant?

MisterBin is made of durable materials including powder-coated galvanized steel, aluminum and stainless steel fixtures. Our product is designed to last in all weather conditions.


Is MisterBin bear-resistant?

While not invulnerable to all bears in all circumstances, Misterbin was designed to offer reasonable bear protection, meaning that bears must expend a high degree of effort to access contents.


Is there a locking system to secure the Misterbin enclosure?

Yes, Misterbin comes with a dual locking system, to secure both the top panel and the front door.

Orders

How do I check the status on my order?

Orders usually ship within 2 to 3 business days. Visit the order status page for detailed shipping and delivery status.


Does Misterbin ship internationaly?

We can ship to many destinations but the shipping cost may vary and we cannot be help responsible for duties and import taxes. Please contact us for a quote on an international order.

Assembly & Maintenance

Is MisterBin easy to assemble?

Yes, MisterBin was designed for an easy assembly. It is delivered flat-packed, and comes with all necessary fixtures and tools. Here is a link to the assembly instructions.


Can I attach multiple Misterbin enclosures together?

Yes, our connector piece (included) allows you to attach your enclosures together to form a connected structure.


Can the Misterbin enclosure be secured to the ground?

Yes, Misterbin comes with holes in its bottom structure, and concrete screws, to safely secure it to a concrete slab or other hard surface.


How do I get help with the MisterBin assembly?

Check our installation video and assembly manual. If for any reason, you need any further assistance, please contact us; we're here to help.


I scratched my Misterbin, what can I do?

If for any reason, your Misterbin cover gets scratched, the best way to fix it is by using the touch up pen, which perfectly matches the color of your air conditioning cover.

Warranty & Returns

What is MisterBin's return policy?

We want you to love our product and offer a flexible return policy. Contact us if you would like to initiate a return.


Is there a warranty on the Misterbin enclosure?

MisterBin is a high-quality product that we proudly stand behind. It is built with durable materials that will resist any weather condition and comes with a 10-year warranty.